Shipping Policy

Designed to keep your shopping experience transparent and stress-free

Last updated: 1 June 2025

This Shipping Policy describes how simmpli ethnicc processes, ships, and delivers orders placed on www.simmpliethnicc.com. By placing an order with us, you agree to the terms outlined below.

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Shipping Locations

simmpli ethnicc currently ships across India.

For international shipping enquiries, customers are requested to contact us at contact@simmpliethnicc.com prior to placing an order.

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Order Processing Time

• Orders are typically processed within 2–3 business days after successful payment confirmation.

• Handwoven, handcrafted, or made-to-order sarees may require 7–10 business days for processing due to the nature of artisanal production.

Processing time excludes shipping and delivery duration.

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Estimated Delivery Timelines (India)

Estimated delivery timelines may vary based on delivery location and courier partner availability.

• Metro cities: 3–5 business days

• Non-metro cities: 5–7 business days

• Remote / special service areas: Up to 10 business days

Delivery timelines are indicative and may be affected by factors beyond our control, including weather conditions, public holidays, or logistical disruptions.

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Shipping Charges

• Free shipping on orders above ₹2,500

• A flat shipping fee of ₹200 applies to orders below ₹2,500

• Express shipping, where available, is charged additionally and calculated at checkout

All applicable shipping charges are displayed before order confirmation.

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Order Tracking

Once an order is shipped, tracking details are shared via email and/or SMS.
Customers may track their shipment using the provided tracking link through our website or the courier partner’s platform.

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Delivery Partners

We partner with reliable third-party courier services to ensure safe and timely delivery.
In case of unforeseen delays, customers will be notified wherever possible.

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International Shipping

For international orders:

• Shipping costs and estimated delivery timelines will be communicated after order confirmation

• Customers are responsible for any customs duties, import taxes, or local charges applicable in their country

Simmpli Ethnicc is not responsible for delays caused by customs clearance procedures.

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Delayed or Lost Shipments

If an order is delayed beyond the estimated timeframe, customers may contact us at contact@simmpliethnicc.com.

In the event of a lost shipment, we will investigate with the courier partner and provide a resolution within 7–10 business days.

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Address Changes & Incorrect Address

• Requests for address changes must be made within 24 hours of order confirmation

• Simmpli Ethnicc is not liable for delays or failed deliveries due to incorrect or incomplete address details provided by the customer

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Damaged or Tampered Deliveries

If a package appears damaged or tampered with at the time of delivery:

• Please do not accept the package

• Notify us immediately with photographic evidence

This helps us assess and resolve the issue efficiently.

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Contact Information

For shipping-related queries, please contact:
📧 contact@simmpliethnicc.com

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FAQs

Q1. Does simmpli ethnicc offer free shipping?
Yes, we offer free shipping on all orders above ₹2,500 within India.

Q2. How long does it take to ship a handwoven saree?
Handwoven or made-to-order sarees usually take 7–10 business days to process before dispatch.

Q3. How can I track my order?
Once shipped, you will receive tracking details via email or SMS to monitor your delivery status.

Q4. Do you ship internationally?
Yes, international shipping is available on request. Please contact our support team before placing an order.

Q5. What should I do if my order is delayed or lost?
If your order is delayed beyond the expected timeline or appears lost, contact us at contact@simmpliethnicc.com for assistance.